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Terms of service

Last Updated: June 2026

Welcome to OM Crystals. These Terms of Service govern your use of our website and the purchase of products through our online store. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

Overview

This website is operated by OM Crystals. Throughout the website, the terms “we”, “our”, and “us” refer to OM Crystals. We provide this website, including all information, products, and services, subject to your acceptance of these Terms of Service.

By visiting our website or purchasing a product, you agree to these Terms, our Privacy Policy, and any additional policies published on our website.

1. Online Store Terms

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian. You agree not to use our products or services for any unlawful purpose or violate any applicable laws.

2. General Conditions

We reserve the right to refuse service to anyone at any time. We may modify, suspend, or discontinue any part of our website or services without prior notice.

3. Accuracy of Information

We make every effort to ensure that the information on our website is accurate and up to date. However, we do not guarantee that all information is complete, accurate, or free from errors.

4. Products & Pricing

All products displayed on our website are subject to availability. Prices, descriptions, and product images may change without prior notice. We reserve the right to discontinue any product at any time.

5. Orders & Payments

We reserve the right to accept, reject, or cancel any order at our discretion. Payments are processed securely through trusted payment gateways. Orders will only be processed after successful payment confirmation.

6. Shipping & Delivery

We strive to deliver all orders within the estimated delivery time. Delivery timelines may vary depending on your location and courier services. OM Crystals is not responsible for delays caused by third-party logistics providers.

7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy. Please review the policy before requesting any return, exchange, or refund.

8. Third-Party Services

Our website may include links to third-party websites or services such as payment gateways and shipping providers. We are not responsible for the content, policies, or practices of these third parties.

9. User Comments & Reviews

By submitting reviews, comments, or feedback, you grant OM Crystals permission to display and use such content on our website. We reserve the right to remove any inappropriate or misleading content.

10. Personal Information

Your personal information is collected and handled in accordance with our Privacy Policy. We are committed to protecting your privacy and maintaining the security of your information.

11. Errors, Inaccuracies & Omissions

Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct such errors and update information at any time without prior notice.

12. Prohibited Uses

You agree not to use this website for any unlawful purpose or to violate any applicable laws. You must not attempt to interfere with the website’s security, distribute harmful software, upload malicious content, or misuse any part of the website.

13. Disclaimer of Warranties

All products and services provided through our website are offered on an “as available” basis. While we strive to maintain accurate information and uninterrupted service, we do not guarantee that the website will always be error-free or available at all times.

14. Limitation of Liability

OM Crystals shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. Our maximum liability shall be limited to the amount paid for the purchased product, as permitted by applicable law.

15. Indemnification

You agree to indemnify and hold harmless OM Crystals, its employees, affiliates, and partners from any claims, damages, losses, liabilities, or expenses arising from your misuse of the website or violation of these Terms of Service.

16. Termination

We reserve the right to suspend or terminate your access to our website without prior notice if we believe you have violated these Terms of Service or engaged in unlawful activities.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts in India.

18. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon being posted on this page. Your continued use of the website after such changes constitutes your acceptance of the revised Terms.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund Policy, and any additional policies published on this website, constitute the complete agreement between you and OM Crystals regarding the use of our website and services.

20. Contact Information

If you have any questions regarding these Terms of Service, please contact us using the details below:

Email: omcrystals.store@gmail.com

Website: https://omcrystals.envitics.solutions

Thank you for choosing OM Crystals. We appreciate your trust and look forward to serving you.